Privacy Policy
Effective Date: 05/02/2026
Hogar Property Ltd (“Hogar”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://hogar.uk (the “Site”) or use our services.
1. Who We Are
Hogar Property Ltd provides accounting, financial reporting, forecasting, and related services to landlords and property professionals.
For the purposes of UK data protection law, Hogar Property Ltd is the data controller.
Contact details:
Email: hello@hogar.uk
Registered address: 71-75 SHELTON STREET , COVENT GARDEN, LONDON, WC2H 9JQ
2. Information We Collect
We may collect and process the following types of personal data:
a. Information You Provide
Name
Email address
Phone number
Business or property information
Any information you submit via contact forms, enquiries, or service onboarding
b. Automatically Collected Information
When you visit our Site, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent on the Site
Referring website
This information helps us improve our Site and services.
3. How We Use Your Information
We use your personal data to:
Respond to enquiries and requests
Provide and manage our services
Communicate with you about our services
Improve our website, content, and user experience
Comply with legal and regulatory obligations
We will only use your data where we have a lawful basis to do so.
4. Legal Bases for Processing
Under UK GDPR, we rely on the following lawful bases depending on the type of processing involved:
- Enquiries and initial contact:
Processed under our legitimate interests in responding to potential clients and operating our business effectively. - Client data and service delivery:
Processed under contract, where processing is necessary to provide agreed accounting, reporting, forecasting, and related services. - Financial records and regulatory compliance:
Processed under legal obligation, where we are required to retain and process information to comply with HMRC, Companies House, anti-money laundering regulations, and other statutory requirements. - Marketing communications:
Processed under consent, where you have opted in to receive updates or marketing emails. You may withdraw consent at any time. - Website analytics and non-essential cookies:
Processed under consent, where you have agreed via our cookie banner.
We only process personal data where there is a valid lawful basis under UK GDPR.
5. Sharing Your Information
We do not sell your personal data.
We may share your information with:
Professional advisers (e.g. accountants, legal advisers)
Service providers who support our website or systems
Regulatory authorities where legally required
All third parties are required to protect your data and use it only for specified purposes.
6. Data Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
Some of our service providers may store or process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR, such as Standard Contractual Clauses.
8. Data Retention
We retain personal data:
- To fulfil the purposes outlined in this policy
- To comply with legal, accounting, or regulatory requirements
The timeframes for which we retain personal data are as follows:
- Client financial records: retained for 6 years (HMRC requirement)
- Enquiry data: retained for 24 months
- Marketing data: retained until consent withdrawn
- Website analytics: retained for 36 months
When data is no longer needed, it is securely deleted or anonymised.
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us using the details above.
10. Cookies
Our website uses cookies and similar technologies to improve functionality, enhance user experience, and analyse how visitors use our site.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites recognise your device and store certain information about your preferences or past actions.
Types of Cookies We Use
We may use the following categories of cookies:
1. Strictly Necessary Cookies
These cookies are essential for the operation of our website. They enable core functionality such as security, network management, and accessibility. These cookies do not require your consent.
2. Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting information such as pages visited, time spent on the site, and traffic sources. This allows us to improve website performance and content. We only use analytics cookies with your consent.
3. Functional Cookies
These cookies remember choices you make (such as preferences) to provide a more personalised experience. These may require your consent depending on their function.
4. Marketing Cookies (if applicable)
If used, these cookies track browsing activity to deliver relevant advertising or measure marketing effectiveness. We will only use marketing cookies where you have provided consent.
Lawful Basis
Under UK GDPR and PECR, we rely on:
- Legitimate interests for strictly necessary cookies.
- Consent for analytics, marketing, and any non-essential cookies.
You are not required to consent to non-essential cookies in order to use our website.
Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie banner allowing you to accept or reject non-essential cookies.
You can:
- Withdraw or change your cookie preferences at any time via the cookie settings tool on our website.
- Adjust your browser settings to block or delete cookies. Please note that disabling certain cookies may affect website functionality.
For more information about managing cookies, visit www.allaboutcookies.org.
11. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.
13. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).